The 10th National Apprenticeship Week will bring together employers and apprentices from across England to celebrate the success of apprenticeships over the last decade and will seek to encourage even more people to choose apprenticeships as a fast-track to a great career.

In relation to this event we are making these two employment related e-Learning modules available to learners enrolled on Apprenticeships and Traineeships FREE-OF-CHARGE.

‘Being Enterprising’
‘Customer Service’

The modules have ‘off-the-shelf’ indicative content, and software marks multiple choice tests at the end of each module, thus NO PREPARATION, TEACHING OR MARKING is required. 

Each module requires 20-25mins to complete. MEASURABLE OUTCOMES mean SMT and Ofsted reports can be generated automatically.

These modules are in line with the most recent Ofsted CIF (August 2015) §§166-167 concerned with learners participating in ‘online learning’ and ‘virtual learning environments’ (VLE).

BEING ENTERPRISING

This module covers the following topics:

Examples of Enterprise
Market Research
Being Enterprising at Work
Young Entrepreneurs
Types of Company

Follow the link to view the module. Navigation is by 'forward/reverse' and interaction via 'hot spots'.  'Being Enterprising'

CUSTOMER SERVICE

This module covers the following topics:

Importance of Good Customer Service
Examples of Poor Customer Service
Complaints Procedures
Using Complaints to Help the Business

Follow the link to view the module. Navigation is by 'forward/reverse' and interaction via 'hot spots'. 'Customer Service'

To request software FREE-OF-CHARGE please press the OPEN FORM button below.

AIM Awards Skills for Employment & Further Learning (SEFL) – SFA Funding Information

These modules are included in the e-Learning for AIM Awards QCF L1 Understanding Employment, Business & Enterprise, part of the generously SFA-funded AIM Awards Skills for Employment & Further Learning (SEFL).

For further information please follow this link: SFA Funded e-Learning

If you would like to contact us by e-mail please follow this link Contact Us . Alternatively, please call Simon Hilton on 07711 228069.